Legal Documents

Tj99 Privacy Policy — Your Data Is Safe With Us

Tj99 places the highest priority on protecting your personal information. This privacy policy clearly sets out what data we collect, how we use it, and how we keep it secure.

Last Updated: January 2026
SSL Encryption 256-Bit Protection
No Data Sales No Third Parties
Secure Storage Encrypted Servers
Privacy Assured Strictly Confidential

1 What Data We Collect

When you register an account or use the tj99 platform, you voluntarily provide certain information. Some technical data is also collected automatically. We always collect only what is necessary — nothing more.

What you provide directly:

  • Full name and date of birth (for identity verification)
  • Mobile number and email address
  • Mobile banking details (bKash, Nagad, Rocket)
  • National ID or passport number (for KYC verification)
  • Residential Address (where applicable)

Automatically Collected Information:

  • IP Address & Device Information
  • Browser type and operating system
  • Time spent on the platform and gaming activity
  • Transaction history and patterns
  • Cookies & Local Storage Data
Our Commitment to Transparency

Tj99 never collects sensitive information without your knowledge or consent. We believe transparency in data collection is the foundation of trust.


2 How your data is used

Tj99 uses your information only for legitimate and specific purposes. We never sell your data or use it for unrelated purposes. A full list of how your information is used is provided below:

Purpose Data Used Legal Basis
Account Verification Name, date of birth, NID Contract Fulfillment
Payment Processing Mobile Banking Information Contract Fulfillment
Fraud Prevention IP, Device & Transactions Legal Obligations
Sending Promotions Mobile, Email Based on Consent
Service Improvement Usage patterns and statistics Legitimate Interest
Legal Compliance All Relevant Information Legal Obligations

Tj99 analyzes gaming patterns to promote responsible gaming. If signs of addictive behavior are detected in any member, we take protective measures immediately.


3 How long your data is retained

Tj99 does not retain your information longer than necessary. Even after account closure, certain data may be kept for a legally required period. The retention period for each type of data is outlined below:

  • Account Information: While account is active + 5 years after closure (for legal requirements)
  • Transaction Records: 7 Years (In Compliance with Financial Regulations)
  • KYC Documents: 5 years after account closure
  • Gaming Logs: 3 Years
  • Cookie Data: 1 Year or Until the Browser Is Closed
  • Marketing Consent: Until Consent Is Withdrawn
Request for Data Deletion

To delete data that falls outside legal obligations, please contact our support team. We will take action within 30 business days.


4 Cookie Policy

Tj99 uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

  • Essential Cookies: Essential for login sessions and security
  • Functional Cookies: Remembers your preferences and settings
  • Analytics Cookies: Collects Site Usage Statistics
  • Marketing Cookies: Shows relevant offers based on your preferences

Cookies can be disabled or deleted at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working properly.


5 Sharing Data with Third Parties

Tj99 never sells your personal information to third parties. However, limited data may be shared with trusted partners where necessary to deliver our services:

  • Payment Processors: To confirm transactions (bKash, Nagad, Rocket)
  • Game Providers: Minimum data required to operate gaming services
  • KYC Verification Service: For identity verification
  • Law Enforcement: Only where a legal order exists
Caution

If any third party requests your information while claiming to represent tj99, it may be fraudulent. Please notify our support team immediately.


6 Your Privacy Rights

As a tj99 member, you have several important rights regarding your personal data. We respect and uphold these rights.

1
Right of Access

You may request to know what information we hold about you.

2
Right to Rectification

You can request corrections to any inaccurate or incomplete information.

3
Right to Erasure

You may request deletion of data that falls outside legal obligations.

4
Right to Restrict Processing

You can request that processing of your data be restricted for specific purposes.

5
Right to Portability

You may request a copy of your data in a specific format.

6
Right to Withdraw Consent

You can opt out of marketing or optional processing at any time.


7 International Data Transfers

In some cases, your data may be processed outside of Bangladesh — for example, by international game providers. For any such transfer, we ensure that adequate data protection measures are in place in that country or organization.

  • Data protection in international transfers is ensured through contractual agreements
  • We work exclusively with partners who comply with recognized security standards
  • Every international partner undergoes regular security audits

8 Child Protection

Tj99 is strictly for users aged 18 and above. We never intentionally collect data from minors. If any minor's information is found in our system, it will be deleted immediately and the associated account will be closed.

A Note for Parents

If you believe your child has created an account on tj99, please contact our support team immediately. We will act promptly and delete all associated data.


9 Security Measures

Tj99 applies industry-leading technical standards to protect your data. Our security infrastructure is continuously updated and reviewed.

  • 256-Bit SSL/TLS Encryption: Across All Data Transfers
  • Encrypted Database: All stored data is fully encrypted
  • Two-Factor Authentication (2FA): Account Security
  • Regular Security Audits: By Third-Party Experts
  • Firewall & DDoS Protection: At the Server Level
  • Access Controls: Only authorized personnel can access your data
In the Event of a Data Breach

In the event of a data security breach, we will notify affected members and the relevant authorities within 72 hours. Your protection is our top priority.


10 Changes to the Privacy Policy

Tj99 may update this privacy policy from time to time. For significant changes, advance notice will be sent to your registered mobile number or email. Continued use of the platform after any changes constitutes acceptance of the updated policy.

The date of the latest update is shown at the top of this page. We recommend checking this page regularly.


11 Get in Touch

If you have any questions, complaints, or requests regarding this Privacy Policy, please reach out to our Data Protection Team. We're always here for you and ready to help with anything you need.

  • Email: [email protected]
  • Support: 24/7 Live Chat (Log in to the Platform)
  • Response Time: Usually Within 24–48 Hours
  • Data Request: Resolved Within 30 Business Days
For faster support

For the fastest response, log in to your account and contact us via live chat. Our Bengali-speaking support team is available around the clock.

Why tj99-'s privacy policy is separate

We believe in action, not just words. Our commitment to protecting your data is proven in practice.

Military-Grade Encryption

Every transaction and piece of personal data on the tj99 platform is protected with 256-bit SSL encryption — as secure as your bank.

Your data is never sold

Selling your name, number, or any personal details to advertisers or third parties is simply not something we do. Your privacy is our priority at tj99.

Full Control Is Yours

Opt out of marketing, view your data, or request deletion at any time from your account settings — everything is in your control.

Regular Security Audits

An independent team of third-party experts regularly reviews tj99's security measures to ensure your data remains protected at all times.

Clear Communication in English

Get answers to all your privacy-related questions in English. Our support team is available 24/7, ready to assist you in your preferred language.

Responsible Data Management

Tj99 collects only the data it needs and deletes it after a set period. Retaining unnecessary information and increasing risk goes against our policy.

Join tj99

Play on a secure platform — tj99Get started on - right now

Enjoy the best online gaming experience in Bangladesh with confidence, knowing your privacy is protected. tj99 is always by your side — with secure payments, attractive bonuses, and 24/7 Bengali-language support.

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